Technical Support

Our Service

Our sales force operates throughout NI & ROI and is supported by a Customer Service and Technical Support team.

Through our extensive nationwide network of independent and national merchants, we are dedicated to providing our customers with an informed, professional and timely service.

Technical Support

From designers, specifiers and buyers, to on-site installers and self-builders, our experienced technical service team offer advice and design support on how best to incorporate our products into specific building types or particular forms and techniques of construction, for refurbishment or new-build projects.

Our technical service includes:

  • Site visits by technical staff
  • Computerised U-value calculations
  • Condensation risk analyses
  • Copies of relevant test reports and certification
  • Product samples
  • Technical literature
  • Help and advice on roof detailing and on meeting the requirements of Building Regulations


ICON ensures a quality first class service with next day delivery nationwide.

Quality and Guarantees

Each product within our range is manufactured to the highest quality and tested for guaranteed performance, safety, longevity and durability.

Contact Email: [email protected]
Telephone helpline: +353 (0)1 4019728